Dating / Study
Webandreview study · September 2026 DOI10.5281/zenodo.23036874How to cancel a dating subscription in Switzerland.
By Sacha Bernard (ORCID 0009-0008-1350-0334), Webandreview · Published · Last updated
We read the terms of service, help pages and, where we could, the checkout pages of 18 dating platforms available in Switzerland. This study compares notice periods, where they are shown, how you can cancel, and what happens when you only delete your profile or your app.
- 18platforms, from swipe apps to 60 plus sites
- 20–29.09collection period, September 2026
- CSVfull dataset, free to reuse (CC BY 4.0)
- DOIarchived on Zenodo, 10.5281/zenodo.23036874
Key
findings
Five facts every subscriber in Switzerland should know before paying for a dating service. Each one is backed by the platform-by-platform table below.
- Notice periods range from none to four weeks. Six platforms let you cancel at any time before the term ends, C-Date asks for 14 days in its terms, and the eight brands of be2 S.à r.l. ask for four weeks before the end of each term.
- Where we could see checkout, the notice period was on it. The eight be2 group brands show the four-week period at step 2 of the order. For the other ten platforms, the public terms either give a rule or refer to the order page.
- Every platform offers an online way out. Eight also accept a web form that works without logging in, which helps if you have lost your password.
- Deleting your profile is not always cancelling. At the eight be2 group brands the subscription keeps running after a profile deletion. At LoveScout24 and Zweisam, closing the account counts as cancellation.
- App purchases follow the store, not the platform. A subscription bought in the App Store or Google Play is cancelled in that account, as Apple and Google explain in their own help pages. Deleting the app does not cancel it.
Notice periods
A notice period is the time before the end of a term by which your cancellation must arrive. Miss it, and most subscriptions renew for the same length.
The eight brands run by be2 S.à r.l. (be2, eDarling, Academic Singles, Zusammen.ch, Verliebt ab 40, 60plusTreff, Aktiv & Verliebt, 50plus Singlebörse) apply four weeks, also after a renewal. Their general terms name 14 days only when no period is given at checkout.
Parship, ElitePartner and LemonSwan do not put a number in their public terms: the period is set in the order. Figures quoted elsewhere online could not be confirmed in official documents, so we left them out.
Source: terms of service and checkout pages, 20–29 September 2026. Webandreview.
How you can cancel
All 18 platforms offer an online route: a button in the account, or a form. Written channels remain common among classic dating sites, while swipe apps work almost entirely through settings and app stores.
The be2 group brands have the widest choice: a cancellation form in the footer of every page that works without logging in, plus letter, fax and e-mail with a signed statement.
A platform can offer several channels. Source: official terms and help pages, 20–29 September 2026.
Profile, account, subscription
Three different things are easy to confuse: the profile other members see, the account you log into, and the paid subscription. The rules differ from one operator to the next.
| What you do | Effect on the subscription |
|---|---|
| Delete your profile at a be2 group brand | The subscription keeps running until you cancel it |
| Close your account at LoveScout24 or Zweisam | Counts as ordinary cancellation |
| Cancel Premium at Parship or ElitePartner | The paid features end; the free account stays |
| Uninstall the app | No effect: store subscriptions are cancelled in the Apple or Google account |
Renewal
Packages renew automatically when they are not cancelled in time. At the be2 group brands the 3 and 12 month packages renew at the same price. The 6 month package, sold at CHF 479.40, renews at CHF 599.40 at seven of the eight brands, and at CHF 479.40 at eDarling.
For the other platforms we did not observe a renewal price. Their terms say how renewals work, and these rules are summarised in the dataset.
Before you
subscribe
Four checks that take two minutes and avoid most unwanted renewals.
Look for the notice period and the renewal price before you pay, and take a screenshot.
End of term minus the notice period, plus a few days of margin for letters and e-mails.
Bought in the app? Cancel in the Apple or Google account. Bought on the website? Cancel on the website.
Save the confirmation e-mail or the form receipt until the term has ended.
All 18
platforms
Each row has its own link, for example #edarling or #parship, and links to the official documents we used. “Checkout not observed” means we relied on the public terms, not that the period is hidden.
| Platform | Operator | Notice period | Shown at checkout | How to cancel | App in CH | Official sources |
|---|---|---|---|---|---|---|
| be2Serious dating | be2 S.à r.l. (LU) | 4 weeks before the term ends, also after renewal | Yes, step 2 of checkout | Online form in the footer (no login needed), signed letter, fax, or e-mail with a signed statement; app purchases in the Apple or Google account | Yes | Terms · Imprint · App Store |
| eDarlingSerious dating | be2 S.à r.l. (LU) | 4 weeks before the term ends, also after renewal | Yes, step 2 of checkout | Online form in the footer (no login needed), signed letter, fax, or e-mail with a signed statement | No | Prices · Terms |
| Academic SinglesGraduates | be2 S.à r.l. (LU) | 4 weeks before the term ends, also after renewal | Yes, step 2 of checkout | Online form in the footer (no login needed), signed letter, fax, or e-mail with a signed statement; app purchases in the Apple or Google account | Yes | Terms · App Store |
| Zusammen.ch50 plus | be2 S.à r.l. (LU) | 4 weeks before the term ends, also after renewal | Yes, step 2 of checkout | Online form in the footer (no login needed), signed letter, fax, or e-mail with a signed statement; app purchases in the Apple or Google account | Yes | Terms · App Store |
| Verliebt ab 4040 plus | be2 S.à r.l. (LU) | 4 weeks before the term ends, also after renewal | Yes, step 2 of checkout | Online form in the footer (no login needed), signed letter, fax, or e-mail with a signed statement | No | Terms · Imprint |
| 60plusTreff60 plus | be2 S.à r.l. (LU) | 4 weeks before the term ends, also after renewal | Yes, step 2 of checkout | Online form in the footer (no login needed), signed letter, fax, or e-mail with a signed statement | No | Terms · Imprint |
| Aktiv & VerliebtActive singles | be2 S.à r.l. (LU) | 4 weeks before the term ends, also after renewal | Yes, step 2 of checkout | Online form in the footer (no login needed), signed letter, fax, or e-mail with a signed statement | No | Terms · Imprint |
| 50plus Singlebörse50 plus | be2 S.à r.l. (LU) | 4 weeks before the term ends, also after renewal | Yes, step 2 of checkout | Online form in the footer (no login needed), signed letter, fax, or e-mail with a signed statement | No | Terms · Imprint |
| C-DateCasual dating | Interdate S.A. (LU) | 14 days before the term ends (terms of service), unless checkout states another period | Checkout not observed | Online form in the footer, signed letter, fax, or e-mail with a signed statement; app purchases in the Apple or Google account | Yes | App Store · Terms |
| ParshipSerious dating | PE Digital GmbH (DE) | Not stated in the terms or FAQ; set at checkout | Checkout not observed | In text form (for example e-mail) or in the profile settings; app purchases in the store account | Yes | Prices · Terms · App Store |
| ElitePartnerGraduates | PE Digital GmbH (DE) | Not stated in the terms; set at checkout | Checkout not observed | In text form (for example e-mail) or in the profile settings; app purchases in the store account | Yes | Membership · Terms · App Store |
| LoveScout24General | Meetic SAS (FR) | Any time before the initial term ends; one month after a renewal | Checkout not observed | Online in “Mein Konto”; closing the account counts as cancellation; app purchases under Apple or Google rules | Yes | Terms · App Store |
| Zweisam50 plus | Meetic SAS (FR) | Any time before the initial term ends; one month after a renewal | Checkout not observed | Online in “Mein Konto”; closing the account counts as cancellation; app purchases under Apple or Google rules | Yes | Terms · App Store |
| 50plus-Treff50 plus | 50plus-Treff GmbH (DE) | Before the booked period ends, no fixed period | Checkout not observed | In text form (for example e-mail) or under Profile > Settings | No | Terms · Imprint |
| LemonSwanSerious dating | LemonSwan GmbH (DE) | Set in the contract documents confirmed at checkout and by e-mail | Checkout not observed | Cancellation page in the footer, or in text form | No | Prices · Terms |
| TinderSwipe app | MTCH Technology Services Limited (Match Group) (IE) | Before the period ends; store purchases at least 24 hours before | Checkout not observed | In the Apple or Google account, or in the account settings for direct purchases | Yes | App Store · Terms |
| BumbleSwipe app | Bumble Holding Limited (GB) | Before the current period ends | Checkout not observed | In the payment settings of the profile, or in the Apple or Google account | Yes | App Store · Terms |
| HingeSwipe app | MTCH Technology Services Limited (Match Group) (IE) | Before the period ends | Checkout not observed | In the Apple or Google account, in the account settings, or by letter or e-mail to the operator in Dublin | Yes | App Store · Terms |
Method and limits
Data were collected between 20 and 29 September 2026 from official sources only: terms of service, imprint and help pages, cancellation forms, and the App Store Switzerland. For the eight be2 group brands we also followed the order process with a test profile up to the payment step, without buying and without contacting members.
Comparison sites, forums and review platforms were not used as sources.
- Checkout pages were observed for 8 of 18 platforms; for the others, the public terms are the source.
- Terms can change. Every value carries its date and source link in the dataset.
- Test profiles were female; prices shown to men were not checked.
- Webandreview earns affiliate commissions from some platforms, including be2 group brands. See how our sites are funded.
How to cite this study and the dataset: see the citation box below.
Cite this study
| Version | 1.0 |
|---|---|
| Published | |
| Data collected | 20 to 29 September 2026 |
| Next update | Planned for March 2027, as a new version of the same record |
| DOI | 10.5281/zenodo.23036874 |
| Archive | Zenodo record 23036874 (CSV and PDF) |
| Mirrors | Same data on GitHub, Hugging Face and Kaggle |
| Licence | CC BY 4.0, reuse with attribution |
Reference
BibTeX
@dataset{bernard_2026_23036874,
author = {Bernard, Sacha},
title = {How to cancel a dating subscription in
Switzerland: 18 platforms compared},
year = {2026},
version = {1.0},
publisher = {Zenodo},
doi = {10.5281/zenodo.23036874},
url = {https://doi.org/10.5281/zenodo.23036874}
}